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Reviews of Best Western l'Atelier 117 3 stars

117 avenue Jean Jaurès RN 49, 59600 Maubeuge, France

#9 of 18 hotels in Maubeuge

Guests' Choice

Review score

Based on 45 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.3

  • Location

    7.7

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 21 June 2023

    7.0
    Stayed purely out of convenience. Very small rooms (as we were traveling with a baby who needed a cot). Yes, we all fit
    • Business trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We were there over a weekend and the restaurant was closed Friday and Saturday evening. No vending machines. Couldn’t even get a bottle of water as the staff left at 13:00. Had to drive 5-10 minutes to the nearest gas station to get water.

    Location was convenient to where we needed to be

    Stayed in June 2023

  • Reviewed: 29 May 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The price is a bit on the high side for the room size.

    Kind personal. I arrived late (after the reception closed) they gave me the entrance code and my card was on the room door. Clean room. Perfect for a stay if your are on a trip.

    Stayed in May 2023

  • Reviewed: 7 May 2023

    8.0
    2 minutes walk to La Luna
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room a little bit small.

    Very practical check in by digital code. Close to La Luna concert hall. Many shopping opportunities such as Aldi, Lidl. Free parking.

    Stayed in May 2023

  • Reviewed: 5 May 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Great shower and really comfortable bed

    Stayed in April 2023

  • Reviewed: 13 March 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Price performance ratio - the price does not correspond to the services offered, but perhaps due to the location.

    The staff is friendly, however communication in a language other than the local language is a bit difficult. Room was clean, standardly equiped.

    Stayed in March 2023

  • Reviewed: 23 February 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    Breakfast was great, however, the location was 20 minutes walk from the town center where other colleagues were staying, so inconvenient to me.

    Stayed in February 2023

  • Reviewed: 12 December 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Water not replenished.

    8

    Stayed in December 2022

  • Reviewed: 30 August 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Drunks outside the hotel. Bar and restaurant were closed .

    Breakfast

    Stayed in August 2022

  • Reviewed: 29 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Queen Suite - Non-Smoking
    • Stayed 1 night

    We had a family room and the sofa bed was rather uncomfortable. We stayed for one night during our trip and were a bit discouraged by the soundings when we arrived, however, the hotel really made up for that - the welcoming staff and the well-prepared meals gave us a lovely night's stay

    We meet only wonderfully friendly staff when we arrived a bit late in the evening, they served a lovely, tasty dinner for us and a great kids menu. We felt very welcome as a family. The breakfast was fresh and lovely too.

    Stayed in August 2022

  • Reviewed: 26 August 2022

    8.0
    Pleasant enough hotel.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Breakfast a little overpriced.

    Nice enough hotel, though distant from town centre and station.

    Stayed in August 2022

  • Reviewed: 7 August 2022

    7.0
    This is a basic but a very affordable one night stay option.
    • Leisure trip
    • Group
    • Junior Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The reception was shut and there was an odd smell in the room and the hallways. There were hairs in the shower and the floor.

    The bed was comfortable and the shower was good.

    Stayed in August 2022

  • Reviewed: 18 July 2022

    8.0
    Clean, simple and fairly priced hotel.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No staff to ask about local amenities.

    Clean and simple.

    Stayed in July 2022

  • Reviewed: 30 May 2022

    7.0
    Perfect for our needs
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very good. A good selection. Lots of fresh fruit including oranges to squeeze. Well displayed. We were travelling south to Switzerland and it was just the right distance for us from Dunkirk for an over night stop.

    Stayed in May 2022

  • Reviewed: 18 April 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    easy communication, clean room and comfortable bed.

    Stayed in April 2022

  • Reviewed: 18 October 2023

    5.0
    good location. pity you could get a drink or meal at the property
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No facilities open in the evening!

    good location

    Stayed in October 2023

  • Reviewed: 16 October 2023

    1.0
    Don't ever stay at this hotel. You would be better off sleeping in your car
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The staff are terrible. The hotel is only staffed for minimal hours. We got locked out of our room because the keycard stopped working at about 7pm. It then took us hours to get in contact with anyone to regain access to our room

    Not much at all

    Stayed in October 2023

  • Reviewed: 12 September 2023

    5.0
    strange. I've never been to a hotel where there are no staff available
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    restaurant was not open for my use on the Saturday night. and it was entirely shut on the sunday pm when I returned around 16:00. there ws no one available to talk to about an early check out the following day - so I ahd to leave without checking out.

    comfortable bed

    Stayed in September 2023

  • Reviewed: 24 July 2023

    4.0
    Very disappointed
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Arrived mid-afternoon on a Friday for an overnight stop heading home to the uk as part of a touring holiday. When we arrived there was no one on reception we had a note on the door with the pass code and room number. The restaurant bar were closed on a Friday night!!!! We had pick the stop so we could relax and eat in the hotel. Instead we had to walk a considerable distance to find somewhere…can’t believe a restaurant closes one night a week and it’s on a Fridays. Such a shame as breakfast the following morning showed us it would have been perfect if it had been open.

    Clean and comfortable

    Stayed in July 2023

  • Reviewed: 17 July 2023

    6.0
    Comfortable hotel but lacking staff.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    Lack of 24 hour staff. No staff to answer queries/solve problems - we were short of towels one day and had to leave a note for the cleaner the following morning. Insecure method of checking in - note left on entrance door with details of room. Modest choice at breakfast - not worth €15 each.

    Room was adequate and clean. Safe car parking.

    Stayed in June 2023

  • Reviewed: 13 September 2022

    10
    Very good 'budget' hotel, highly recommended.
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night

    N/A

    Breakfast was very good, Scrambled eggs and bacon were very tasty. Good selection of fruit juices and pastries too. Room was decent, bed very comfortable and great shower.

    Stayed in September 2022

  • Reviewed: 9 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    it much choice in food for lunch or dinner. It’s not really a restUrNt, so we shouldn’t expect too much

    easy to find on a main road

    Stayed in September 2022

  • Reviewed: 5 August 2022

    5.0
    staff friendly hotel nice and clean
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    advertising it has a restaurant but it was closed and had to get in a car to eat which after a long journey it’s not what I wanted

    ok for a one night stay good free parking

    Stayed in July 2022

  • Reviewed: 5 July 2022

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the staff were brilliant and went above and beyond to help us with our sat nav. got us back up and running again after losing the mapping for Southern Europe. which would have ruined our trip. thank you all so much.

    Stayed in July 2022

  • Reviewed: 13 June 2022

    10
    Fabulous staff, couldn’t do enough for us, would definitely return.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very easy to find, good parking and a fab restaurant.

    Stayed in June 2022

Showing 1 – 25

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