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Reviews of Phyllis Court Members Club 4 stars

Marlow Road, Henley on Thames, RG9 2HT, United Kingdom

#4 of 8 hotels in Henley on Thames

Guests' Choice

Review score

Based on 582 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.7

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 12 May 2024

    10
    Peaceful location and overlooking the River Thames.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really. We arrived on bank holiday Monday 6 May. Unfortunately the restaurant was closed for the evening and we hadn’t been notified. Not a problem as plenty of places to eat in Henley.

    Peaceful setting overlooking the River Thames. Well kept grounds and plenty of parking.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    We had the most relaxing time.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    My only complaint was that the rooms were overheated. So much so that it interrupted our sleep.

    Location was the best as was the friendly service.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    A pleasant stay
    • Leisure trip
    • Couple
    • Double Room (1 Adult)
    • Stayed 1 night

    The club lacked ambience. Perhaps this was due to the nature of the membership

    Excellent location, good food and excellent value for money. The upgrade to a larger room was much appreciated.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Very beautiful venue and location.
    • Leisure trip
    • Group
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Some of the bedrooms are dated. It’s a members club and not all the members like new visitors. A little pompous for example one of our party had jeans on standing outside on the terrace for one drink before leaving the venue and a member said did we know the rules. Which we did that’s why we standing on the terrace 🤷‍♀️ he didn’t take into account his party we’re all in denim but they were not blue🙈 But the majority were nice.

    Location is perfect for Henley. Facilities were fab. Good food and drinks.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    A fabulous short break
    • Leisure trip
    • Couple
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    We loved everything!

    A beautifully stylish and impressive establishment. Excellent decor throughout. Wonderful bars and restaurants. Our Dinner was absolutely superb. Breakfast was included in our room rate and was plentiful and delicious with a comprehensive range of items to suit everyone. The staff were utterly delighted and could not do enough to make our stay extremely enjoyable. Our room was spotless and comfortable. On-site free parking provided. We would definitely return.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    10
    Stayed overnight couldn’t fault this hotel breakfast was delicious
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful location

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Cozy 1 night stay on business trip
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night

    N/A

    Location, staff, cleanliness, room, parking, facilities, breakfast

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Fantastic
    • Leisure trip
    • Couple
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautiful grounds. 5 minute walk away from the town. Nice quiet rooms and friendly staff.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    a glimpse into how the other half live x
    • Leisure trip
    • Couple
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    great facilities, perfect location and friendly staff

    different to any hotel i’ve stayed before … pure luxury

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Beautiful location just minutes from the town.
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    Was a little noisy early morning on the second day.

    The upgrade was nice, lovely food, great swimming pool and lovely staff.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Enjoyed the experience fully.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    What's not to like, We enjoyed the whole experience.

    We liked the location, just a short walk to the centre of town and shops. We used the restaurant at the hotel, which was first class.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    Superb location Nice quaint atmosphère Excellent service

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    - No aircon. Not a problem in April, but might be if there is a summer

    Probably the most English place I have ever stayed - Note there are dress code rules for some parts of the club - Excellent location just a short walk into Henley - Room was small, but nicely decorated and the bed was comfortable. Nice balcony and lovely view of the river - Breakfast was very good. Best poached eggs I’ve had in a while

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Nice romantic stay. Delicious breakfast
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nice romantic stay. Delicious breakfast

    Stayed in March 2024

  • Reviewed: 30 March 2024

    9.0
    Beautiful Venus
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A very well staffed comfortable hotel that is well situated in the heart of Henley

    Stayed in March 2024

  • Reviewed: 28 March 2024

    7.0
    Lovely place, but need to pay attention to their guests as well as their club members
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dated decor and no hot water!

    Beautiful location and excellent service

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    Only one room key, not card, which made it difficult when coming back independently from my wife from the gym. Problems with the key fob for exit /entry to the site Shower leaked Other minor issues with the room

    Facilities were excellent. Comfortable bed. Beautiful setting

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Lovely with old world charm would definitely stay here again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    It wasn’t clear whether non members staying at the hotel could still use the restaurant so we ended up eating in town

    The breakfast was fabulous and the hotel is set in a lovely location close to the town. The room whilst a little small was very comfortable and the bed was super.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    Brilliant Hotel, Brilliant Staff, Rude members
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 3 nights

    The members were very unfriendly and rude when using the swimming pool, references were made about yobs from Henley which made me feel very uncomfortable.

    The staff were welcoming and service was very good

    Stayed in March 2024

  • Reviewed: 13 March 2024

    9.0
    Wonderful.
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff, situation, ambiance, comfort, food.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Pre Seminar Stay
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    It’s a little dated in places. There was no hot water but that was a one off issue.

    The food is excellent. The staff are friendly. The location is superb. A nice room upgrade

    Stayed in March 2024

  • Reviewed: 16 January 2024

    8.0
    Weekend away
    • Leisure trip
    • Couple
    • Double Room (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    Room was small for price but lovely view of river Bathroom cold & shower water didn't run away very quickly bit worrying Very comfortable bed

    Lovely location Lovely breakfast Friendly staff

    Stayed in December 2023

  • Reviewed: 11 January 2024

    7.0
    Room for improvment upstairs - otherwise excellent.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Our room was very disappointing with dowdy decor and impractical bathroom. Who wants a disabled bathroom with no where to put sponge bags at a useful height or a full on waterfall shower. Did mention all this to the staff as we left.

    Lots to like here - the location, the staff the generall ambience of the down stairs areas, the breakfast, the pool and sauna and plenty of parking. Easy to walk into Henley

    Stayed in December 2023

  • Reviewed: 31 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Dress code for dinner is required which is fine but would’ve liked to have been warned ahead of time. Meant we couldn’t eat in the main restaurant. :(

    Very good location and facilities

    Stayed in December 2023

Showing 1 – 25

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