160-0021 Tokyo-to, Shinjuku-ku, Kabukicho 1-20-2, Japan
#951 of 1,382 hotels in Tokyo
Guests' ChoiceBased on 1923 hotel reviews
7.5Cleanliness
7.8
Comfort
7.8
Location
8.5
Facilities
7.8
Staff
8.3
Value for money
7.6
Free WiFi
8.2
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End of dialog contentReviewed: 28 May 2024
Thomas
FranceThe room was small but very comfortable. However, I couldn't find any cocoa at breakfast, which was disappointing. Additionally, there were often long waits for the elevator, and sometimes it was full, which was quite frustrating.
The hotel's location in the vibrant Shinjuku district is very appealing. It's situated in an exciting area with many shops, restaurants, and stations nearby. The new tower next door also adds a modern touch to the surroundings, making it a great place to stay for convenience and entertainment.
Stayed in May 2024
Reviewed: 27 May 2024
Sherwin
Australiaclose to shops and train station
Stayed in May 2024
Reviewed: 26 May 2024
David
AustraliaWhen we arrived early, the staff lket us leave our bags but would not let us use a toilet (public toilets on first floor, not in the lobby). Some staff were quite friendly, others quite unfriendly, which is unusual for Japan. The location is very central but the crazy crowds and noise outside the hotel might not suit everyone. Unlike some other APA rooms, this one did not have a raised bed that allowed a suitcase to slide underneath it.
The room was clean and in good condition. Small, but the same size as any other comparable hotel in that area. The room was very quiet. Good location for nightlife, shopping, dining and transport (especially airport bus which stopped just across the road.
Stayed in April 2024
Reviewed: 25 May 2024
Thomas
GermanyIt is very warm inside the hotel room, the air conditioning can not be controlled and windows cannot be opened at all.
Stayed in May 2024
Reviewed: 25 May 2024
Jiashu
JapanThe sheets and bedding felt a bit cheap.
Excellent location!
Stayed in May 2024
Reviewed: 25 May 2024
Dallas
AustraliaNoise noise noise, we were on the 4th floor and the noise was horrific, hotel needs to do more to sound proof the rooms from the outside. Check in process was automated and in personal. Drunk people in the street if you try to go for an early morning walk. Smallest room of the trip but to be expected.
Location was fantastic , easy access to everything with plenty of food options around.
Stayed in May 2024
Reviewed: 25 May 2024
Catherine
SingaporeThe hotel was so busy that it took us a good ten minutes to get to checkout at 10am. We could only get down the lift by riding it all the way to the top floor.
Have stayed at many APA with some better than others. This APA was clean and had a great breakfast offering. Location was right in the heart of Shinjuku.
Stayed in February 2024
Reviewed: 25 May 2024
Lynette
Singaporedouble bed is a little too small for 2 adults.
good & polite security guards where entrance to the guest lifts are.. Very close to location of airport shutter bus terminal. Many eateries & shopping Centre close to the hotel.
Stayed in May 2024
Reviewed: 23 May 2024
Tevyn
GuamRoom is way too small and cramped .
Location is excellent
Stayed in April 2024
Reviewed: 23 May 2024
Sam
United Statespeople in hotel is very nice, location is very convenient, room is small but ok, but if you need twin room make sure it has 2 beds, luggage service is good too. Overall good experience.
Stayed in May 2024
Reviewed: 22 May 2024
April
PhilippinesRooms are super small. Ideal for solo or upto 2 pax only
Location
Stayed in May 2024
Reviewed: 21 May 2024
Ruby
CanadaCleanliness. I was expecting hotels in Tokyo to be a lot more clean. Carpet was dirty. Bathroom had hair from previous guests on floor.
Central location. Easy access to most popular places
Stayed in May 2024
Reviewed: 21 May 2024
Surawong
Thailandtoo crowded too many people and wait for long time for using elevator and check-out too early Everyone used elevator in the same time and wait too long
near
Stayed in May 2024
Reviewed: 21 May 2024
Maria
AustraliaI didn’t like our bed is so saggy my husband got a back pain and end up slepping on the floor.
We like the service and cleanliness of the property.
Stayed in May 2024
Reviewed: 21 May 2024
Jing
AustraliaLocation
Location is great.
Stayed in April 2024
Reviewed: 19 May 2024
Travis
CanadaThe only thing that I didn’t like was the pillows were not comfortable…… gave me a sore neck…… more of a personal preference for a softer pillow
Stayed in May 2024
Reviewed: 18 May 2024
Pui
Hong KongNoisy outside the hotel
Location
Stayed in May 2024
Reviewed: 18 May 2024
Mamaman
Thailandsmell
billion location
Stayed in May 2024
Reviewed: 17 May 2024
Ch
ThailandThe living space inside the room is not worth the price.
Good Location
Stayed in May 2024
Reviewed: 16 May 2024
Natasha
AustraliaThe rooms are very very small. The pricing was abit expensive for what was offered. No self laundry service available, I also found the rooms a little dirty.
Location was great
Stayed in May 2024
Reviewed: 16 May 2024
Tony
AustraliaRoom size just the same as other APA Hotels. Very limited space but acceptable.
Great location, just 10 minutes walk from Shinjuku train station and very close to Kabukicho Tower.
Stayed in April 2024
Reviewed: 16 May 2024
Hwee
MalaysiaNo minaral water provided excepted for first day
Stayed in May 2024
Reviewed: 15 May 2024
Kristen
United StatesA bit of a trek from the station. Shinjuku just seems to not be the cleanest area in general. Bathroom so tiny, knees on door, but you get what you pay for
It was the most comfortable bed we had slept on in Japan. They also offered some movies and shows on demand and we enjoyed that. The location was great, right next to the tower and we were surrounded by restaurants and cafes and just food everywhere.
Stayed in April 2024
Reviewed: 14 May 2024
Wendy
United KingdomThe location was why I booked as it is very near shinjuku station
Stayed in April 2024
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