The downside would be how small the rooms are but still manageable

Love that there’s stuff to do right outside the hotel. The location is very nice

Stayed in May 2024

Hard to find the door. The south side has poor signage. Go past the escalator, not up,, toward the red sigh.. Then left past the restraunts, past the 7-11, take aright after the glass door, around the corner to the elevators. Take up to the 8th floor lobby.

Quiet, considering the crazy night life outside the door.

Stayed in May 2024

Location- close to shopping and food. Relatively quiet- considering what was encountered in the surrounding area after10:30 at night!

Stayed in May 2024

Shinjuku area is too noisy and crowded.

Room for 3 had places to hang clothes and place suitcases. The staff made an effort to find us a quiet room.

Stayed in May 2024

The hotel is located in the night life district and there wasn't many family friendly activities to do around the hotel.

Location was easy to find, not too far from the Shinjuku train station. Hotel staff were very helpful and assisted us with finding a taxi to travel to our next hotel. Rooms were clean and beds were comfortable.

Stayed in May 2024

The Hotel is very well located. The rooms are quite big for Tokyo standards. It’s a bit pricey but that comes together with the spacious room(s). Would stay again because the location is awesome and very nearby Shinjkuku station.

Stayed in May 2024

The actual bedroom is quite small, with no opportunity to store anything. An open shell suitcase will block all movement. The double bed is quite small.

Gracery is located right in the middle of Kabukicho. It wasn't our first stay here. The hotel is clean and each room has a very good, big bathroom.

Stayed in May 2024

There was some noise that travelled up especially on the weekends. If you leave early morning there’s a lot of rubbish. It’s a small thing but I also didn’t like that you had to get one lift to the foyer and then a second to the rooms.

Very conveniently located, easy to find given there’s a huge Godzilla on top. Rooms served their purpose, the bathrooms were good. Bed was comfortable. Staff were friendly.

Stayed in May 2024

The buffet breakfast was poor and overpriced. For example, the scrambled egg was cold, there was no Italian coffee, and the selection of fresh fruits and vegetables was rather limited.

The location is great, close to the Shinjuku station. The neighbourhood is very lively, especially by night, but our room was still very quiet.

Stayed in May 2024

very hot elevators for some reason. also there were shady people hanging around outside at night. lots of drunk teenagers, and at one point I saw them stomping on a motorcycle right outside.

super nice and clean room, bathroom and property. the center of shinjuku and access to all you could need.

Stayed in May 2024

Room was small.

Room was clean, bathroom was great, quick check out

Stayed in May 2024

The layout of the room, doesn't even have a space big enough to open luggage fully.

The bathroom with an enclosed shower area, with a stool to sit while bathing - Awesome.

Stayed in May 2024

Very small room size, which is normal for Tokyo

Good location

Stayed in April 2024

Room was tiny. I kept having to ask for an extra towel as they only provided two when we had three of us staying in the room (two adults plus one child). The Godzilla platform was closed during our stay.

Location, close to train station and central to the shopping and food outlets.

Stayed in April 2024

I wished I could have taken one of the hotel key cards home with me (it has a film strip design on it) but I needed to turn them into the machine in order to checkout.

The main lobby has Godzilla movie posters and displays. The Godzilla head unfortunately was closed due to repairs. The breakfast is a restaurant downstairs that offers a little of every kind of breakfast, from Japanese to Western to (I think) German breakfast food. The scrambled eggs were soupy the one day I went but that could've just been one day. The room itself is small, but that's normal for Tokyo. The bathroom/shower area is actually quite big and spacious. I loved it. The staff were accommodating.

Stayed in April 2024

N/A

The hotel was great. The location was amazing. The staff were very nice and accommodating.

Stayed in May 2024

The location in Kabuchiko is so central, it’s a brilliant base. The room itself was clean and well maintained. It was a bit smaller than we anticipated and we didn’t have a lot of room for our two large suitcases, but we absolutely made do! The staff were brilliant, the facilities great. Unfortunately there was no access to the Godzilla terrace while we were there, so we can’t comment on that particular aspect of the stay.

Stayed in May 2024

Fridge didn’t get cold enough

Not far from the station, my room quiet from street noise, loved the deep bath tub, fresh towels everyday

Stayed in May 2024

The pillows were too hard.

Great location. It had everything you needed.

Stayed in May 2024

The room was dusty, as I have a bad dustmite allergy this made me a bit ill.

This is a budget option so the room reflects this, but it did the job and the location was right in the middle of the Shinjuku madness if you like that kind of thing.

Stayed in May 2024

breakfast could have been better, room was too small

central location, easy to get around

Stayed in April 2024

Pillows in room but they had different ones at the front desk.

Location price cleanliness

Stayed in May 2024

I booked the superior room thinking it would be more well sized but i was wrong, it was so tiny, save ya money and get the normal room, barely any difference in size

Location was great and look/atmosphere of the hotel was amazing

Stayed in May 2024

Great choices for breakfast but space is too small and tables are quite close to each other.

Multitude of restaurants around the hotel, only short walking distance to Shinjuku station. Reasonably sized rooms for Tokyo, despite extremely busy area no street noise even from the lowest 9th floor where I stayed, no noise from neighbouring rooms either.

Stayed in May 2024