Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. North Yorkshire hotel reviews
  4. York hotel reviews
  5. Reviews of Principal York

Reviews of Principal York 4 stars

Station Road, York, YO24 1AA, United Kingdom

#88 of 104 hotels in York

Guests' Choice

Review score

Based on 6099 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.4

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    7.3

  • Free WiFi

    8.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 14 May 2024

    8.0
    Convenient location and comfortable room was perfect for our short break in York.
    • Leisure trip
    • Couple
    • Urban Double Room
    • Stayed 2 nights

    Offered a room upgrade on arrival, unexpected and most welcome. Direct access to and from the station (didnt realise that on arrival). Breakfast very good (would have like black pudding option), Breakfast hostess bringing tea or coffee immediately to table is an excellent idea. In the absence of room aircon, the portable unit in the wardrobe was fine.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Family break to recharge the batteries and chill out in pool and sauna
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We wasn’t told that the pool sauna and spa would be closed all of the days we were staying which was very disappointing. And detracted from our stay and overall score for the hotel

    The staff are fantastic from reception to restaurant and maintenance and room service: The Breakfast was plentiful with traditional English breakfast and continental options . The meals in the bar and restaurant were of good quality. The room was fantastic big screen Tv large bed and walk in shower and bath

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Room with View
    • Stayed 2 nights
    • Submitted via mobile

    The evening menu,not suited to our tastes and the swimming pool, was closed which was not mentioned to us till we arrived.

    The breakfast and closeness to the city centre.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    10am shut off for breakfast

    Staff and superb original features

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    Good
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Attitude of staff and no notices to say facilities were closed

    Beautiful hotel. Very disappointed pool was closed and was not informed before arrival. Asked to speak to manager after walking 5 flights of stairs to find out closed, who couldnt be arsed to speak to me and had no interest. Very disappointed

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Great 2 night stay.
    • Leisure trip
    • Couple
    • Sidings, Annex Room 5 Min walk from Reception
    • Stayed 2 nights
    • Submitted via mobile

    One slight disappointment, the buffet breakfast was luke warm, such a shame because the produce is really good.

    Beautiful hotel and a great location., staff are friendly and helpful . The beds are amazingly comfortable.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Room with View
    • Stayed 2 nights
    • Submitted via mobile

    Room was too hot and could only open the window a short height

    Location, cleanliness, staff, breakfast

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast - Expensive for quality received . Definitely lower standard than previous visits . Wouldn’t book again!

    Location , parking and facilities.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Great hotel with good facilities.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    The lifts are too small. The air con is being updated and was not working so the room was too warm for us.

    Location is great and it’s very comfortable. Nice grounds also.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    A few of the staff could do some training on being more attentive to customers
    • Leisure trip
    • Couple
    • Sidings, Annex Room 5 Min walk from Reception
    • Stayed 2 nights
    • Submitted via mobile

    To hot on ground level

    The decor , the location absolutely spot on

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Our bedroom was below Reception and you can hear people walking above us.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Spa and pool area needs freshening up.

    Reception area and bars was very nice and relaxing

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Sidings, Annex Room 5 Min walk from Reception
    • Stayed 2 nights
    • Submitted via mobile

    Gym and pool a bit tired needs more machines

    Location. Friendly staff. Comfortable bed and amazing breakfast

    Stayed in April 2024

  • Reviewed: 5 May 2024

    9.0
    Comfortable and enjoyable. With an excellent location
    • Leisure trip
    • Family with young children
    • Sidings, Annex Room 5 Min walk from Reception
    • Stayed 1 night
    • Submitted via mobile

    Bar was a bit small

    Excellent location

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    A principle stay
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    I'd really have to think to pick fault with the accommodation

    The location of the hotel was excellent, and it made exploring around the city very easy. The staff were very attentive and polite, always offering a helping hand. The deluxe room was spacious and extremely comfortable. Room service was easy to order, and the food was excellent.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    Ideally placed for the station and a short picturesque walk to the heart of the city.
    • Business trip
    • Solo traveller
    • Urban Double Room
    • Stayed 1 night

    check in was very friendly and efficient and the staff were attentive. The hotel has great bar, elegant lounge areas and an impressive stairway. My third floor room was comfortable and quiet with an excellent shower.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Would stay again if they updated the breakfast scenario
    • Leisure trip
    • Couple
    • Sidings, Annex Room 5 Min walk from Reception
    • Stayed 2 nights
    • Submitted via mobile

    The price you pay id expect more options for breakfast than there was, it was just disappointing

    I absolutely loved the room and the staff were all lovely

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    I stayed with my Mum for a late Mother’s Day present and we both had a lovely time.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was nothing I didn’t like about this property.

    The building and the interior was absolutely beautiful and it was also in a very convenient location. Also, the breakfast was delicious.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    Enjoyable. Will return. The standard and cost of food is not good.
    • Leisure trip
    • People with friends
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast in room - on both mornings items missing from order. The vegetarian cooked breakfast was poor.

    Spacious room. Pleasant staff

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    Very pleasant
    • Leisure trip
    • Couple
    • Sidings, Annex Room 5 Min walk from Reception
    • Stayed 2 nights
    • Submitted via mobile

    The room was a bit tired with stains on the carpet and marks in the bathroom.

    Excellent breakfast. Excellent location

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    Not what we expected or booked.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Being put in room that felt separate from main hotel. Lower level away from main building which we were not expecting. Hotel is amazing building but it felt like we were lower class and put in basement. Will not return for that reason alone.

    Location

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Pricy Hotel but great location
    • Leisure trip
    • Couple
    • Sidings, Annex Room 5 Min walk from Reception
    • Stayed 2 nights
    • Submitted via mobile

    Price

    Location

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Sidings, Annex Room 5 Min walk from Reception
    • Stayed 2 nights
    • Submitted via mobile

    Not sure if the annex should demand the same price as the main hotel as its very dated and has not got the same atmosphere of the main hotel. Mattress was very hard.

    The closeness to the city centre and the staff are a credit to the hotel.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Staff was lovely
    • Leisure trip
    • Couple
    • Sidings, Annex Room 5 Min walk from Reception
    • Stayed 1 night
    • Submitted via mobile

    Not a lot of car park space The sofa was broken and I couldn’t sit on it and it had blue pen marks all over it

    The staff where nice and friendly The bed was so big and comfortable

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    We were here for a family wedding and the was amazing. The stagg
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The room wasnt 100% clean

    The staff are exceptionally helpful and friendly.

    Stayed in April 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: