Reviews of The River Haven Hotel 3 stars
Quayside, Winchelsea Road, Rye, TN31 7EL, United Kingdom
#9 of 9 hotels in Rye
Guests' ChoiceReview score
Based on 1987 hotel reviews
7.9Score breakdown
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Cleanliness
8.1
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Comfort
8.1
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Location
9.0
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Facilities
7.7
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Staff
9.2
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Value for money
8.0
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Free WiFi
7.6
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Reviewed: 27 May 2024
Martin
United Kingdom2 reviews7.0“A convenient hotel for Rye with good parking”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
Bed came with a memory foam mattress which we struggled to adapt to on our 2 night stay. This is obviously a very personal thing so just an observation. The bed also had a terrible squeak when you sat on it and the frame needed tightening up where the headboard joins it. It was okay when we laid down to sleep so we didn't report this until we checked out - the receptionist thanked us for reporting it. The restaurant is currently closed in the evenings (April/May). Not great on a Sunday night as there is not much open in town either. We were quite lucky to find a nice place to eat (Webbe's Fish Cafe) which we can recommend.
Room had everything that you would expect and a bit of a view. Bathroom had a opening window. Breakfast was good with decent cooked and continental choices. Friendly staff. Hotel quite convenient for Rye town - just a 5 minute walk over the river bridge. Availability of parking was a big plus. Not sure where you could park if staying in the centre of Rye as it is a very old town with narrow streets.
Stayed in April 2024
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Reviewed: 26 May 2024
Anthony
United Kingdom2 reviews8.0“Very comfy excellent staff”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
No continental breakfast offered
Friendly staff
Stayed in May 2024
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Reviewed: 25 May 2024
Helen
United Kingdom21 reviews8.0“Comfortable stay. Met all my needs.”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Convenient position, bike friendly.
Stayed in May 2024
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Reviewed: 25 May 2024
Boris
United States62 reviews9 helpful votes8.0“good stay while visiting Rye”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
separate faucets for cold and hot water, which is very inconvenient at least for the foreigners.
Conveniently located , easy to find, close to everything and easy to get to the center of the town on foot. Free parking on site. Clean room, good bed, tea pot provided. Very tasty freshly cooked breakfast for everybody's liking.
Stayed in May 2024
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Reviewed: 24 May 2024
Pamela
United Kingdom1 review8.0“Very pleasant.”- • Leisure trip
- • People with friends
- • Superior Double Room
- • Stayed 3 nights
- • Submitted via mobile
It was clean and comfortable in a lovely location. But above all, the staff were delightful.
Stayed in May 2024
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Reviewed: 22 May 2024
Nigel
United Kingdom35 reviews3 helpful votes8.0“Comfortable and clean with a great manager”- • Leisure trip
- • Group
- • Superior Double Room
- • Stayed 1 night
All i saw was an improvement really
A difference is occurring here under Di's leadership and it shows. Rooms and general feel was that the hotel was cleaner and tidier. Big thing for me is the parking and that its a 5 minute walk into Rye centre. Its still a basic level hotel but one that is on the up i would say.
Stayed in May 2024
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Reviewed: 22 May 2024
Deaniepicklepies
United Kingdom22 reviews4 helpful votes8.0“100% would stay again but on non road side”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Road noise
Bath and room size was very comfy. Breakfast was amazing, super friendly staff, not far of a walk from station or any places we wanted to visit.
Stayed in May 2024
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Reviewed: 22 May 2024
Paul
United Kingdom28 reviews1 helpful vote8.0Very good- • Leisure trip
- • Solo traveller
- • Superior Double Room
- • Stayed 5 nights
- • Submitted via mobile
The facilities are a little tired and could do with a makeover.
Friendly and helpful staff and pleasant riverside location. A short walk on the riverside path to the town and convenient for the bus and railway stations. Rye is very well connected by public transport so no need for a car.
Stayed in May 2024
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Reviewed: 21 May 2024
Les
United Kingdom4 reviews7.0“Very nice staff, great riverside location with parking”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Uncomfortable bed
Location, staff, parking
Stayed in May 2024
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Reviewed: 21 May 2024
Christine
United Kingdom6 reviews1 helpful vote9.0Superb- • Leisure trip
- • People with friends
- • Double Room with Private Bathroom
- • Stayed 3 nights
- • Submitted via mobile
The whole place a little needs a little tlc a little tidying up outside would help
Well situated really friendly staff shelby was brilliant at breakfast in fact all staff went above and beyond. I felt really comfortable there
Stayed in May 2024
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Reviewed: 21 May 2024
Vicki
United States24 reviews2 helpful votes9.0“Pleasant swtay.”- • Leisure trip
- • Group
- • Twin Room with Private Bathroom
- • Stayed 2 nights
Quiet room, friendly staff, outstanding breakfast, easy parking.
Stayed in April 2024
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Reviewed: 20 May 2024
Trudi
United Kingdom10 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
the restaurant wasnt open on sunday. traffic
breakfast. room
Stayed in May 2024
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Reviewed: 19 May 2024
Baker
United Kingdom1 review9.0Superb- • Family with young children
- • Triple Room
- • Stayed 2 nights
- • Submitted via mobile
We have stayed there many times before with no complaints.
Staff very friendly nice location.
Stayed in May 2024
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Reviewed: 19 May 2024
Hempstead
United Kingdom1 review9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Ensuite bathroom facilities were not up to the standard of the rest of the hotel. Shower v weak and shower holder broken. Mould in shower
Staff were all extremely welcoming friendly and efficient. Room was large, clean and comfortable.
Stayed in May 2024
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Reviewed: 19 May 2024
Zoe
United Kingdom1 review8.0“A welcoming hotel which was ideal for a cycling couple of days with friends. Plenty of parking”- • Leisure trip
- • Group
- • Twin Room with Private Bathroom
- • Stayed 1 night
- • Submitted via mobile
Lovely breakfast room. Breakfast was tasty and nicely served by friendly staff.
Stayed in May 2024
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Reviewed: 17 May 2024
Fiona
United Kingdom5 reviews8.0“Lovely Hotel great location”- • Leisure trip
- • Couple
- • Double Room with Private Bathroom
- • Stayed 2 nights
- • Submitted via mobile
Was not clear on booking site that there was no restaurant for evening meals
Great location
Stayed in May 2024
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Reviewed: 16 May 2024
Marcus
United Kingdom23 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Double Room with Private Bathroom
- • Stayed 1 night
The carpet in the entranceway is dated.
Breakfast was good and breakfast area was very nice. The room was comfortable and quiet. Not a bad price (for the UK).
Stayed in May 2024
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Reviewed: 16 May 2024
Derek
United Kingdom4 reviews8.0“Good location, friendly staff.”- • Leisure trip
- • Couple
- • Triple Room
- • Stayed 1 night
It all looked a bit tired. Room was very hot as we were effectively in the roof.
Everything was fine, just looked a little tired. Staff were helpful and friendly. The location was perfect for our needs and visiting Rye.
Stayed in May 2024
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Reviewed: 13 May 2024
Gary
United Kingdom9 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Good price, great location near the town, hotel was clean, bed was comfortable, breakfast was great, would stay again 👍
Stayed in May 2024
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Reviewed: 12 May 2024
Hanson
Netherlands2 reviews7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Missed a restaurant.
Breakfast excellent, parking good, location good.
Stayed in May 2024
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Reviewed: 9 May 2024
Jim
United Kingdom25 reviews8.0Very good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
Wi fi in our room wasn't working correctly.
Good choice of freshly cooked breakfast. Short easy walk into the old town. Plenty of parking spaces.
Stayed in April 2024
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Reviewed: 8 May 2024
Nigel
United Kingdom1 review7.0“nice little hotel with excellent staff in a great location”- • Leisure trip
- • Couple
- • Triple Room
- • Stayed 1 night
the decor was alittle tired
Great location with really friendly staff
Stayed in April 2024
-
Reviewed: 7 May 2024
Paula
United Kingdom1 review8.0“Great location and staff.......would use again.”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 2 nights
As it was out of season there was no food being served in the evening but not a problem as nearest place that serves food is a 5 minute walk away.
Great location with a decent car park. Great staff and a good cooked breakfast. The town of Rye is a few minutes on other side of river with all its pubs and eating places. Hotel is actually on the riverside with a nice little beer garden.
Stayed in April 2024
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Reviewed: 7 May 2024
Danny
United Kingdom9 reviews2 helpful votes9.0“Ideal for us”- • Leisure trip
- • Couple
- • Double Room with Private Bathroom
- • Stayed 1 night
- • Submitted via mobile
Everything we needed. On edge of town and short walk to everything. Has good parking which some other places do not in Rye. Would recommend
Stayed in May 2024
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